How to delete the eSewa Account?

eSewa established in 2009 is one of the popular digital payment service providers. It has got licensed by Nepal Rastra Bank as a Payment Service Provider of Nepal. eSewa Fonepay Pvt. Ltd. is the leading Payment Service Provider in Nepal since 2009 AD which provides digital payment services ever since.

But due to some reasons, you might have to delete the account permanently. In this article, we will guide you on how to delete your eSewa account.

Process to delete the eSewa Account

There is no any direct delete account option in the eSewa application. You have to follow some procedures to exactly delete your eSewa account permanently. It’s not a one-click procedure. You have to go through a series of steps to delete your eSewa account permanently.

  • First, you have to give the reason why you want to delete your account.
  • Secondly, you should have to make zero balance in your eSewa account.
  • Then, mail to the address “” stating the reason of deleting your eSewa account.
  • Then after, related team will verify your account and delete the account.

This way you can delete your eSewa account permanently.

Can You Delete Your Personal Data from eSewa?

The number of eSewa account users has reached around six million. Most of the users have done KYC Verification as it offers various features like transactions above five thousand per transaction, transfer money to bank accounts, etc. The users have provided all their important data along with a copy of their IDs like citizenship or passport or license.

If you do not use your eSewa account anymore, you can uninstall the app easily from your phone. But the data which you have provided won’t get deleted off easily from their system. As of now, our country Nepal doesn’t have such laws that oblige the service providers to erase data if their users want to.

You should be aware that just uninstalling the app or deactivating your eSewa account won’t erase all your personal important data from their system. For this, you have to permanently close the eSewa account by contacting the eSewa.

How to Contact with eSewa?

Follow these steps to know how to get in contact with eSewa.

Step 1: First, login to your eSewa account.

Step 2: Click on 3 dots that lies in the top-right corner of the page and Click on help

Contact eSewa
Contact eSewa
Contact eSewa

Step 3: Or Tap on the “Settings” options.

Step 4: New page will load then after click on the “About Us” option.

Step 5: There you will see “Contact Us”, click on it and you will see the Contact number, Toll-Free number, and email address of eSewa.

Contact Number of eSewa
Contact Number of eSewa

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